Privacy Policy

Introduction

Maison Rêve ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at maisonreveaustin.com or contact us directly regarding stays, events, or other inquiries.

By using our website or submitting an inquiry, you agree to the practices described in this policy.

Information We Collect

We collect information you provide directly to us, including:

• Your name, email address, and phone number
• Event or stay details such as preferred dates and guest count
• Any additional information you share in the message field of our inquiry form

We do not collect payment information through our website. Any financial transactions are handled separately and directly.

We may also collect basic technical information automatically when you visit our site, such as your browser type, device type, and pages visited. This information is collected in aggregate and is not linked to your personal identity.

How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry and communicate about your event or stay
• Coordinate logistics related to your booking or visit
• Send follow-up communications relevant to your inquiry

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

Our website uses the following third-party services:

• Formspree — processes inquiry form submissions and forwards them to our team. Your submission data is transmitted through Formspree's servers. Please refer to Formspree's Privacy Policy for details.
• Cloudflare — hosts and delivers this website. Cloudflare may collect anonymised traffic data. Please refer to Cloudflare's Privacy Policy for details.
• Google Fonts — serves typography for this website. Google may collect basic usage data associated with font requests.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Inquiry and booking correspondence is typically retained for up to two years.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal data
• Opt out of any future communications from us

To exercise any of these rights, please contact us at info@maisonreveaustin.com.

Cookies

Our website does not use tracking cookies or advertising cookies. Basic session or performance cookies may be set by Cloudflare as part of site delivery. These are strictly functional and do not track your browsing behaviour across other sites.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Maison Rêve
1807 East Cesar Chavez Street
Austin, Texas 78702
info@maisonreveaustin.com