Privacy Policy

Introduction

Maison Rêve ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit maisonreveaustin.com or contact us regarding stays, celebrations, retreats, or private tours.

By using this website or submitting an inquiry, you agree to the practices described here.

Information We Collect

We collect information you provide directly to us, including:

• Your name, email address, and phone number
• Event or stay details such as preferred dates and guest count
• Any additional information you share in the message field of our inquiry form

We do not collect payment information through this website. Any financial transactions are handled separately and directly.

We may also collect basic technical information automatically when you visit, such as browser type, device type, and pages viewed. This is collected in aggregate and is not linked to your identity.

How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry and correspond about your event or stay
• Coordinate logistics related to your booking or visit
• Send follow-up communications relevant to your inquiry

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

This website relies on the following third-party services:

• Formspree processes inquiry form submissions and forwards them to our team. Your submission passes through Formspree's servers. See Formspree's privacy policy.
• Cloudflare hosts and delivers this website and may collect anonymised traffic data. See Cloudflare's privacy policy.
• Google Fonts serves the typography used throughout the site. Google may collect basic usage data associated with font requests.

Data Retention

We retain your personal information only as long as necessary to fulfil the purpose for which it was collected, or as required by law. Inquiry and booking correspondence is typically retained for up to two years.

Your Rights

You have the right to request access to the personal information we hold about you, request correction of anything inaccurate, request deletion of your data, and opt out of future communications.

To exercise any of these rights, write to us at info@maisonreveaustin.com.

Cookies

This website does not use tracking or advertising cookies. Basic session and performance cookies may be set by Cloudflare as part of site delivery. These are strictly functional and do not follow your browsing across other sites.

Children's Privacy

This website is not directed at children under the age of thirteen, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review it periodically.

Contact

Questions about this policy or how we handle your information are welcome.

Maison Rêve
1807 East Cesar Chavez Street
Austin, Texas 78702
info@maisonreveaustin.com